الشحن
Shipping Policy
We are committed to delivering your order in the best possible way. Here are the shipping details for our store:
Order Processing Time: Orders are prepared within 1 to 3 business days after payment confirmation. Some products may take slightly longer depending on supplier availability (due to the nature of the dropshipping model).
Delivery Time (Within Egypt)
Cairo and Giza: 2 to 5 business days
Other Governorates: 4 to 8 business days
The mentioned timeframes are estimates and may vary slightly depending on the shipping carrier or external circumstances.
Shipping Costs
Shipping costs are calculated automatically at checkout based on the city and weight.
We may offer free shipping on orders exceeding a certain amount (as announced within the store).
Shipment Tracking: Once your order has shipped, you will receive a message containing the tracking number via email or WhatsApp, allowing you to easily track your shipment.
Important Notes
We are not responsible for delays caused by shipping companies or circumstances beyond our control (such as weather conditions or public holidays).
Please ensure your shipping address and phone number are correct when placing your order to avoid any delivery delays or issues.
If the shipment is not received due to an incorrect address or failure to respond to the delivery agent, you may be responsible for re-shipping costs.
If you have any inquiries regarding shipping, please do not hesitate to contact us.